It was March 1992 when Monica Alongi, her father Vince and family moved to Orleans to open a franchise called SURE Print & Copy Centre. The franchise originated in British Columbia and opening SURE Print & Copy Centre in Orleans would be the first one in Ontario. It is now the biggest location in Canada.
"We started with 2 black & white copiers and one computer" Alongi states. "Now we have 4 self serve copiers, 2 high speed copiers, 2 colour copiers, 1 oversize copier, 3 computers and 6 full time staff members." There have been other services added that compliment the copy business. Printing products such as business cards, business forms, wedding invitations are at comparable prices. The on-site sign shop completes this location as a one-stop shopping service by offering magnetics, vehicle and storefront lettering etc. "With all these graphic services we decided to use the name SURE Print & Graphics"
The family owned business has expert staff that consults clients with their graphic and printing needs, anything from single copies to custom manuals. "We are equipped and experienced to produce quality custom work through photocopies, printing and signs." Monica's brother Dustin has been with the business since high school and for the past four years he has been full time. The manager Louis Maurice was a customer of the growing copy centre and now has full time experience for 8 years.
Having loyal staff reflects the service given to customers. Customers feel comfortable and trusting SURE Print & Graphics with any custom work that require a solution. "We are always trying to create 'miracles'. There have been times we had copiers running all night to meet a customer's deadline that is usually 'yesterday!'" "We have customers ordering over the internet through our website www.sureprint.on.ca by emailing us with their specifications. With credit cards and shipping, there is virtually no need for customers to come in within reason.
For their 10th anniversary, the copy centre is having specials throughout June only. To take advantage of these specials, just bring in the ad. To celebrate, there will be an open house Saturday June 15th.